Welcome to Deals Trending US Clothes Store’s FAQ section! We’ve compiled answers to the most common questions about our trendy fashion offerings, shipping policies, and more. Can’t find what you’re looking for? Our friendly customer service team is always happy to help at [email protected].
About Our Store
What kind of products do you offer?
We specialize in trendy, affordable fashion for style-conscious shoppers. Our collection includes:
- Clothing categories: Dresses, Blouses, Bottoms, Cardigans, and more
- Accessories: Bags, Belts, Hats, and Hair Accessories
- Footwear: Boots, Heels, and Casual shoes
- Special items: Gifts, Candles, and Drinkware
Who is your target customer?
Our store caters to fashion-forward individuals who:
- Love staying on top of current trends
- Appreciate affordable yet stylish clothing
- Enjoy a mix of wardrobe essentials and statement pieces
- Value convenient online shopping with global delivery
Ordering & Account Questions
What payment methods do you accept?
We accept all major credit cards and digital payment methods:
- Visa
- MasterCard
- JCB
- PayPal
How do I track my order?
Once your order ships, you’ll receive an email with tracking information. For:
- Standard Shipping (DHL/FedEx): Full tracking with regular updates
- Free Shipping (EMS): Basic tracking information available
Shipping & Delivery
How long does shipping take?
All orders are processed within 1-2 business days (excluding weekends and holidays) before shipping.
Delivery times:
- Standard Shipping ($12.95): 10-15 business days after dispatch via DHL/FedEx
- Free Standard Shipping (orders over $50): 15-25 business days after dispatch via EMS
Note: Delivery times may vary slightly by international destination.
Do you ship internationally?
Yes! We ship globally to most countries, excluding some remote areas and parts of Asia. All prices are shown in USD, and customers may be responsible for customs duties or import taxes depending on their country.
Returns & Exchanges
What is your return policy?
We want you to love your purchase! You can return items within 15 days of delivery for a full refund or exchange. Items must be in original condition with tags attached. Our customer service team will guide you through the simple return process.
Pro Tip: Check our size guides carefully before ordering to ensure the perfect fit and avoid the need for returns!
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect. In such cases, please contact our customer service team at [email protected] for assistance.
Product Questions
How do I choose the right size?
We provide detailed size guides for each product category. Please measure yourself and compare with our size charts before ordering. If you’re between sizes, we recommend sizing up for comfort.
Are your products true to the photos?
We strive to represent our products as accurately as possible. However, monitor settings may cause slight color variations. If you have specific questions about an item, don’t hesitate to contact us before purchasing.
Contact Information
How can I contact customer service?
We’re here to help! You can reach our friendly team at:
- Email: [email protected]
- Mailing Address: 4724 Golden Street, Miami, US 33179
Thank you for shopping with Deals Trending US Clothes Store! We’re committed to bringing you trendy fashion with fast, reliable delivery right to your doorstep.