At Deals Trending US Clothes Store, we’re committed to making your shopping experience as seamless and stylish as our collections. Below you’ll find all the details about our shipping options and hassle-free returns process.

Shipping Information

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

We offer two convenient shipping methods to suit your needs:

1. Standard Shipping – $12.95
• Carrier: DHL or FedEx
• Delivery time: 10-15 business days after shipment
• Tracking included

2. Free Shipping
• Available on orders over $50
• Carrier: EMS
• Delivery time: 15-25 business days after shipment
• Tracking included

Note: Delivery times are estimates and may vary depending on your location and customs processing.

International Shipping

We ship worldwide (excluding some restricted areas in Asia). International customers are responsible for any customs fees or import taxes that may apply.

Returns & Exchanges

We want you to love every trendy piece you order from us. If you’re not completely satisfied, we offer a straightforward returns process.

Return Policy Overview

• Returns accepted within 15 days of receiving your order
• Items must be unused, unworn, and in original condition with all tags attached
• Original packaging and proof of purchase required
• Customer pays return shipping unless item is faulty/incorrect

Non-Returnable Items

For hygiene reasons, the following items cannot be returned unless faulty:

  • Beauty products
  • Bras + Bralettes
  • Bodysuits
  • Used candles

How to Return an Item

Step 1: Contact our customer service team at [email protected] within 15 days of receiving your order. Use the template below for faster processing.

Return Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Deals Trending Customer Service,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Details:
– Item(s) to return: [Product Name, Size, Color]
– Reason for return: [Please specify]
– Preferred resolution: [Refund/Exchange for (specify item if exchanging)]

My contact information:
– Full Name:
– Email:
– Order Date:
– Shipping Address:

Please provide return instructions and your RMA number at your earliest convenience.

Thank you,
[Your Name]

Step 2: Wait for approval – We’ll respond within 2 business days with return instructions and your RMA (Return Merchandise Authorization) number.

Step 3: Package your items securely – Include the original packing slip or order confirmation. Write the RMA number clearly on the outside of the package.

Step 4: Ship your return to:
Deals Trending US Clothes Store
Returns Department
4724 Golden Street
Miami, US 33179

International Returns Note: Please mark the package as “Returned Goods” to avoid additional customs charges.

Step 5: Wait for processing – Once received, we’ll inspect your items and process your return or exchange within 5 business days.

Refund Information

• Refunds are processed to your original payment method within 7-10 business days after we receive your return
• Shipping fees are non-refundable (except for faulty items)
• For exchanges, we’ll ship your new item once the return is received
• PayPal refunds may take 1-2 additional days to appear in your account

Need Help?

Our style-savvy customer service team is happy to assist with any questions about shipping, returns or exchanges. Contact us at [email protected] and we’ll respond within 2 business days.

We appreciate your trust in Deals Trending US Clothes Store for your fashion needs. While we hope you love every trendy piece you order, we’re committed to making the returns process as stylish and effortless as our collections.